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#1
Posted on 9/20/18 11:37:42 PM | Show thread starter's posts only

How do you reach Deck Heroes Support? I was trying to get the Minstrel in the total purchase award and I was 17,010 / 41000 in. The system kept giving me an error 2037 when trying to purchase the 8200gem package. I spent $200USD and was looking to spend another $300 on the 8200 gem package to get the card. I change credit cards with iTunes and called the bank, which told me the charges didn't go through. I sent a help request through apple support, but I am waiting for a call back. There is 30mins left on the event and I would like to get this done before the event closes.

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#2
Posted on 9/21/18 1:55:45 AM | Show thread starter's posts only

Hi, Dimadar. I'm sorry to hear that. It seems something went wrong on Apple's end. But if you need to contact Deck Hero Support, you can find Live Chat on the loading screen:

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