[Android]
Registration
When you first enter Deck Heroes, you’ll be assigned a guest account with a unique IGG ID. Your IGG ID can be viewed in the Settings screen.
Link Accounts
Your guest account can be linked with a Gmail account using these steps:
1. Make sure that the following programs are installed on your mobile device.
-Google Play Store
-Google Play Services
-Google Frameworks Services
2. Open Device Settings and add a Google account.
3. Open Game Settings, tap “Link Account,” and select a Google account to link to Deck Heroes.
4. After completing the previous step, you can switch between Google accounts to check if your game account is indeed linked to the desired account.
Switching Accounts
Once an account has been linked, you can switch game accounts using these steps:
1. Open Device Settings and add another Google account.
2. Open Game Settings, tap “Switch Account,” and select a different Google account. If this Google account hasn’t been linked before, Deck Heroes will load with a new game account.
3. You can switch back to either your main or other accounts using the “Switch Account” button found in settings.
Your default name is your IGG ID and can be changed once for free by tapping your portrait.
Rename
Your player name will start out as your IGG ID. To change it, tap your portrait followed by the 'Rename' button. Please note that only your first name change is free.
[iOS]
Registration
When you first enter Deck Heroes, you’ll be assigned a guest account with a unique IGG ID. Your IGG ID can be viewed in the Settings screen.
Binding Your Account
1. Continuing your progress on a different device.
a) When you first enter Deck Heroes, your game will be connected to your Game Center account.
b) To retrieve your game account on a different device, log in to the Game Center account on the new device.
2. Play different accounts on a single device.
a) Switch game accounts by logging in with a different Game Center account.
Rename
Your player name will start out as your IGG ID. To change it, tap your portrait followed by the 'Rename' button. Please note that only your first name change is free.
Is there a possibility to reset all data from an account? Because I want to have a fresh start. If not, would it be possible for you guys to make that option? I don't want to make another Google account to make a new account. That's not going to happen. I'm sorry.
- TurtleJhoe Rated on
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Sure I want to reset my game progress too
- Ralocc_Hawk Rated on
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Good Luck with that, I contacted support and they don't help with this at all except to say open a new gmail account and bind to that one. Sorry IGG but I'm not going to open another gamil just so I can play your stupid game, it's not that important to me. Because you don't offer the ability to reset game data so we can start from scratch, I've no reason to play your game anymore.
- Varian_Wrynn Rated on
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Create a dummy gmail account, link that account, completely uninstall and reinstall deck heroes on your mobile device, link original gmail account. Presto - fresh game.
- Varian_Wrynn Rated on
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***NOTE - forgot to mention. It might be wise to keep track of whatever info you use to set up your dummy account. If you get tired of playing on a fresh account and want your old one back, you can always follow the steps in my last post in reverse to restore your original account on your original device.
How do I receive free gem
I was unable to link my account. I have Deck Heroes running on one device, and I would like to be able to play the same account on my cell phone as well. When I tried to link the account on my cell phone, I got Error Code 10024.
- Grzechu Rated on
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The same here. Any ideas?
- Grzechu Rated on
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OK, i just clicked second button - switch. And it worked. I got my "regular" high level game on another device :)
- demerox Rated on
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Deck hero's deleted my old account.
- Jackk Rated on
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Grzechu, can u walk us through the steps of how u got ur old account to on ur new device?
- girl74525 Rated on
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I got the same thing please help
How do i delete my account
- Ahri Rated on
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If you want to restart/reset: >Android users: make new gmail account >IOS users: make new game center account
- littlegreenman Rated on
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Can i unlink an account?
I agree, I will not make a new Gmail account just to restart the game fresh. They need to add the ability to reset or delete the accounts. This is the first android gameI found that doesn't offer a reset option. Anyways, I believe creating a new Gmail account is against Google's policies.
Hi,
i have a problem that my character cant linked with my gmail account, it says ' Unable to bind account. Error Code=0 ' how can fix this ? ...
- Benilove Rated on
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srry its says ' Unable to bind account. Error code=10024 '
- yetr Rated on
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I'm having the same problem mine said error code d
- Ralocc_Hawk Rated on
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When I bound my account, it bound the new one that started when I opened the game on my new device, now when I switch accounts it's the same new game. Now I can't unbind to correct it and all they can tell me to do is open a new gmail account and bind to that one. Pretty stupid that you can't do anything to fix a problem IGG
- Shadowswanderer Rated on
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I did the same thing. Ruined my whole day. I'm fuckin pissed.
- Zoey1492 Rated on
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What happened to great mystic did they banned her
Hey thanks for your support, igg.
Hi, just wondering if it's possible to continue progress on iOS after playing on an android device? Thanks a mil!
- caiser Rated on
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Mmm gracias!!!!!
- DragonEd Rated on
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Any lucky on that ? I'm having the same problem...
- Santaklara Rated on
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Part I have a problem because I can not recover an account that is linked to gmail on the new phone does not have any options even link your teeth. Like someone knows how to help you let them write on the priv, I know where it transforms account
- STIG100 Rated on
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Witam serdecznie mam problem bo mam nowy telefon i nie wiem jak przenieść tą grę IGG ID 213125893 mam 93lvl STIG czy możecie mi przesłać te dane gry na ten telefon
- STIG100 Rated on
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Nie wiem jaki jest adres e-mail do tej gry i hasło a wy macie jeśli moglibyście mi przenieść na ten telefon to z góry dziękuję bardzo