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[Guide] [Help] - In-Game Purchases

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#1
Posted on 11/19/14 10:38:55 PM | Show thread starter's posts only

How to Make In-Game Purchases
In order to make a purchase, you must have a credit card attached to your Google Play Store account. Then in the game, tap the Mall to buy Gems and STAR Memberships.

Purchases Not Received
If you make a payment but didn’t get your Gems or other items, contact our friendly customer support team via Live Chat or email us and we’ll do our best to serve you.

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Welcome to Deck Heroes!
#2
Posted on 1/10/15 11:47:06 AM | Show thread starter's posts only

How can i become a star member? I click on the "Become a Star member" button, then i get to the Mall but there's is no membership buy option only the normal buy gem...

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#3
Posted on 1/13/15 10:58:06 PM | Show thread starter's posts only

can you use the IGG points in DH ? 

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#4
Posted on 1/17/15 4:41:49 AM | Show thread starter's posts only

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http://xtremenitrotruth.com/before-buying-nutra-tosterone-read-it-first/

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#5
Posted on 1/29/15 3:39:26 PM | Show thread starter's posts only

when I buy, is giving invalid card , I have done everything , as I reported to you guys in the game all, all, already for more than two months to try and buy anything, since I called the bank and all spoke the defect and even in the game , I would soon be solved that problem , so I can buy, thank you ...

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when I buy, is giving invalid card , as I reported 2 vexes for vc , the bug report , so far nothing more , I would buy diamonds, more can not, already for more than two months to try and buy anything, since I called the bank and all, they said that the defect in the game and even
#6
Posted on 2/3/15 7:06:43 AM | Show thread starter's posts only

is still plumb the way , when I buy is giving invalid card , I'll take the picture for you sees ...  thank you.

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when I buy, is giving invalid card , as I reported 2 vexes for vc , the bug report , so far nothing more , I would buy diamonds, more can not, already for more than two months to try and buy anything, since I called the bank and all, they said that the defect in the game and even
#7
Posted on 2/3/15 1:51:11 PM | Show thread starter's posts only

I have a failed purchase attempt and have now been waiting 6 days for your 'friendly' support to contact me back and clear up this issue. I am losing patience... Will be contacting Apple shortly for a full refund as I am left to assume you can't or won't give me the gems I paid for.

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#8
Posted on 2/5/15 12:46:20 PM | Show thread starter's posts only

Yep, same thing. Made a purchase and didn't receive the gems... Since then I have tried this forum, google play reviews, live chat, email and facebook.

Nothing

Absolutely DISGUSTED.

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#9
Posted on 2/7/15 7:08:56 AM | Show thread starter's posts only

big this event, buy 1,200 diamonds and gnhar each very good letter , more, as had already spoken to you , I can not buy, is giving card invalid.

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when I buy, is giving invalid card , as I reported 2 vexes for vc , the bug report , so far nothing more , I would buy diamonds, more can not, already for more than two months to try and buy anything, since I called the bank and all, they said that the defect in the game and even
#10
Posted on 2/8/15 9:04:51 AM | Show thread starter's posts only

I need help, i dont receive my gems.

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