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[Bug & Suggestion] Lost an old account and can t switch language in game

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Posted on 6/21/18 2:49:18 PM | Show thread starter's posts only

Hi, i was an old player (3 years ago, maybe more) but i stop the game because my old phone broke and i fail to find my account. I just remember my old nickname.

I start the game with a new account but this break my hearth to lost my old (i was lvl ~75).  
Can i hope to found it one day ;( ?

And i can't switch language on my new account, it don't work at all (nothing happen when i try).

Sorry for my bad english (i learn) and thanks for read this.

Posted on 6/21/18 3:09:41 PM | Show thread starter's posts only

you cant get your account by just knowing the name, if you have linked your account to a gmail and you still have that gmail account just add it to your phone and switch to that account - that should load your old account. if you didnt link your account or you dont remember either the name or the password of the gmail, im afraid you cant get your old account back. in any way, ask support - in my case they helped me (they are not useless)

Posted on 6/29/18 4:39:41 AM | Show thread starter's posts only

Language change to malay