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[Bug & Suggestion] Convert option bug

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#1
Posted on 10/25/21 2:46:27 AM | Show thread starter's posts only

I have tried convert option in the game to convert my hero Nightraider but instead my best important hero Predator was converted to shards , now i lost my great hero which is very very disappointing and this is not acceptable.
So igg team please fix this issue and help me get my hero back- if need my igg id: 1106272161

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#2
Posted on 10/25/21 3:17:50 AM | Show thread starter's posts only

Please someone fix this issue and help me get my hero back

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#3
Posted on 10/31/21 10:13:42 PM | Show thread starter's posts only

Please contact the in-game customer service to deal with this issue.

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#4
Posted on 11/2/21 6:46:47 AM | Show thread starter's posts only

I have tried in game support. But there is no response. Guess the support team is not willing to help me  in this issue .Its relly frustrating. Any suggestion please

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